An alarm system is intended to safeguard your family. But what happens when your home security alarms go off in Memphis? What actions should you take to be certain you and all your family members are secure?
The first thing to do is not to panic. Know that your around-the-clock monitoring specialists are always standing by to assist. Then follow these steps to be fully equipped to handle any emergency.
Our Dedicated Representatives Are Focused On Your Safety
A security monitoring representative is immediately alerted when your Memphis home security alarms go off. After an agent is notified, they will call you as quickly as possible to figure out what set off the security system. Your alarm may activate in various situations, including:
In situations when a device was accidentally triggered—like not remembering that the motion sensors are turned on when you unlock a door— a monitoring specialist will call to find out if help is needed. Supply them with your passcode, and they'll cancel the alarm.
In a true emergency, the monitoring agent will dispatch your local emergency services, including police, fire, and EMS, to your home. They can also act as the point of contact when you are not on site. Your dedicated monitoring staff also can apprise emergency services on which component was triggered, helping them prepare for what could be a dangerous situation. Your monitoring professional will remain on the phone with you to assist in keeping you composed and inform you what to do next.
Steps to Take if Your Alarm Goes Off In Memphis
Getting roused from bed in the wee hours of the morning to your alarm echoing through your house is incredibly scary—particularly if you don’t know why it’s occurring. The most important thing you should do is keep yourself in control and follow these steps:
Before anything else, find a safe location. Collect your family and pets as quick as you can and proceed to a secure room in the house or exit as quickly as possible. It's a natural response to want to face the situation in your home, but this is not the best course of action. Instead, put a priority on attempting to keep you and your family members safe and let the trained personnel handle the crisis.
Lastly, keep in close contact with your monitoring team and emergency responders. You have the ability to be conferenced in, so everyone is sharing information. On the other hand, if you’re not able to speak directly to your emergency providers, you can still receive updates through text messages. Even if your dealing with a false alarm, it's a good idea to thoroughly communicate with all teams so you will be ready should an actual problem happen.
Defend Against Any Emergency in Memphis with Secure24 Alarm Systems
From fires to break-ins, Secure24 Alarm Systems works hard to make sure your family and your home are completely protected. With 24/7 monitoring, smart locks, and a range of sensors, your home will remain the secure environment you’ve always wanted. Create a comprehensive home security plan by filling out the form on this page or reach out to (901) 250-6841 to take the first step toward a secure property.